May 26th, 2020 by admin
With companies needing to move to a remote workforce, we have been busy assisting them with the transition. From routing phone calls to setting up hosted phone systems, our clients can work efficiently from home.
In the car dealership industry, there is a significant demand for cutting-edge call center technology to assist their sales and service departments. We can install a system that will log which customers have been called, which will allow the car dealerships to be more efficient and help them provide excellent customer service.
With COVID-19 impacting schools and the education system, we are proud to have helped with standardized testing capabilities. The companies that run the testing are working remotely, and we were able to route their incoming calls to their remote employees. Additionally, they have presence monitoring, so the employees can quickly see who is available, which enables them to collaborate and communicate effectively.
Unfortunately, Mark's Garden had to shut down temporarily due to the COVID-19 crisis, but we were able to help him remain in contact with his customers by routing all of his calls to his cell phone. Since he still received phone calls, he effectively communicated with his customers and relayed critical information regarding his business.
At Telesupply, we want to help your business succeed. If you need to transition to a hosted phone system to enable your employees to be productive and efficient, contact us today. We are all in this together, and we will continue to provide cutting-edge technological solutions to enable your business to communicate effectively during these difficult times.
Posted in: Solutions